Privacy Policy
INTRODUCTION
This Privacy Policy applies to the website operated by Island Essence Tasmania (referred to as "we," "our," or "us"). We are committed to protecting the privacy of our customers and website visitors in compliance with the Australian Privacy Act 1988 (Cth). By using this website, you agree to this Privacy Policy.
We may update this Privacy Policy from time to time by posting an updated version on this website. Continued use of the website after such changes constitutes your agreement to the updated policy.
1. INFORMATION WE COLLECT
We may collect personal information about you when you:
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Visit and browse our website.
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Create an account or place an order.
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Subscribe to our mailing list or interact with us via email.
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Contact us for support or send enquiries.
The information we collect may include:
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Personal Details: Name, email address, phone number, and delivery address.
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Payment Information: Billing details processed securely through third-party providers.
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Website Usage Data: Information about your interactions with our website, such as your IP address, browser type, and device information.
2. HOW WE USE YOUR INFORMATION
We use your personal information for purposes such as:
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Order Fulfilment: Processing, packaging, and delivering your orders.
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Customer Support: Responding to your enquiries and resolving issues.
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Marketing: Sending newsletters, promotional materials, and updates (only with your consent).
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Website Improvement: Analysing website usage to enhance user experience.
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Legal Compliance: Ensuring we meet our regulatory and legal obligations.
3. SHARING YOUR INFORMATION
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
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Service Providers: With third-party providers to facilitate payment processing, order delivery, and website hosting.
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Legal Obligations: When required by law, or to protect our legal rights and interests.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to:
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Enhance functionality and navigation.
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Collect data to analyse and improve website performance.
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Store user preferences for a personalised experience.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the website.
5. DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. While we strive to ensure the security of your data, no method of transmission over the internet or electronic storage is 100% secure.
6. YOUR RIGHTS
You have the right to:
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Access the personal information we hold about you.
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Request corrections to inaccurate or incomplete information.
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Opt-out of receiving marketing communications.
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Withdraw consent for the collection or use of your information, where applicable.
To exercise these rights, contact us at Support@islandessencetasmania.com.au
7. THIRD-PARTY LINKS
Our website may include links to external sites that are not controlled by us. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies when visiting.
8. CHANGES TO THIS POLICY
We may revise this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Updates will be posted on this page with the date of the last revision.
9. CONTACT US
If you have questions, concerns, or wish to make a complaint regarding your privacy, please contact us:
We will respond to your enquiry as soon as possible and take reasonable steps to address any issues.