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Terms & Conditions

INTRODUCTION
Welcome to the Island Essence Tasmania website (referred to as "we," "our," or "us"). By accessing or using this website, you agree to be bound by these Terms and Conditions (Terms), which form a binding contractual agreement between you and Island Essence Tasmania.

 

If you do not agree to these Terms, you must refrain from using the website.

We may update these Terms from time to time by posting the updated version on this website. Continued use of the website after changes are posted constitutes your agreement to the revised Terms.

 

1. ACCESS AND USE OF THE WEBSITE

You must only use the website in accordance with these Terms and applicable laws. When using the website, you agree to:

  • Use the website for lawful purposes only.

  • Not interfere with or disrupt the website or its servers.

  • Not engage in any behaviour that could damage our reputation or hinder the website’s operation.

 

2. YOUR OBLIGATIONS

When using our website, you agree not to:

  • Copy, reproduce, or modify any content without our written consent.

  • Use the website for fraudulent, harmful, or illegal purposes.

  • Attempt to bypass website security measures, including unauthorised access to accounts or data.

  • Use automated tools or software to interact with the website.

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3. ORDERS AND PAYMENTS

  • Pricing: All prices listed are in Australian Dollars (AUD) and include applicable taxes unless stated otherwise.

  • Payments: Orders must be paid in full at the time of purchase (or using the pay in 4 PayPal process). We use secure third-party payment providers to process transactions.

  • Order Acceptance: We reserve the right to reject or cancel orders at our discretion, including for pricing errors, stock availability, or suspicion of fraudulent activity.

 

4. SHIPPING AND DELIVERY

  • Delivery Times: We aim to dispatch orders promptly, but delivery times may vary depending on location and courier services.

  • Risk of Loss: Risk of loss or damage passes to you upon delivery of the order.

 

5. RETURNS AND REFUNDS

  • Eligibility: Returns are accepted for faulty or damaged products within 15 days of delivery.

  • Process: Contact us at support@islandessencetasmania.com.au to initiate a return. Approved returns will be refunded or replaced at our discretion.

  • Change of Mind: We do not accept returns for change of mind unless required by Australian Consumer Law.

 

6. INTELLECTUAL PROPERTY

We retain ownership of all intellectual property rights on the website, including text, images, logos, and designs. You may not reproduce, distribute, or display any content without our written permission.

 

7. THIRD-PARTY LINKS

Our website may include links to third-party websites. We are not responsible for the content or practices of these external sites. Inclusion of any link does not imply our endorsement.

 

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • We exclude all warranties, whether express or implied, relating to the website or its content.

  • We are not liable for any indirect, incidental, or consequential loss arising from your use of the website or inability to access it.

Nothing in these Terms excludes your rights under the Australian Consumer Law or other applicable laws.

 

9. GOVERNING LAW

These Terms are governed by the laws of Tasmania, Australia. You agree to submit to the exclusive jurisdiction of the courts of Tasmania for any disputes arising under these Terms.

10. CHANGES TO THE WEBSITE

We reserve the right to update or discontinue any aspect of the website, including products, pricing, and functionality, without notice.

 

11. CONTACT US

For questions or concerns regarding these Terms, please contact us:

 

Thank you for using Island Essence Tasmania!

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